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Regional Workshops: Spring 2019

“Managing Personalities and Conflict”

OverviewThe goal of this training is to help participants identify the many factors that may influence the way people interact and/or respond to conflict.  Self-reflection is a critical component of this training that aims to help participants identify characteristics of their own personalities and attitudes, in addition to any existing biases and stereotypes they may have.  Finally, participants will engage in identifying non-productive behaviors and in building skills that will help promote successful conflict resolution.

At the end of this training, participants will be able to accomplish the following objectives:

1. Compare and contrast patterns of characteristics for the five most recent generations.
2. Describe at least three ways to increase the performance of different generations in specific topic areas.
3. Identify the role personalities, biases, and stereotypes play in conflict.
4. Explain the difference between implicit and explicit bias.
5. Identify at least two causes of conflict in the workplace.
6. Describe at least three non-productive behaviors and the related management techniques.
7. Explain the role attitude plays in effective conflict management.
8. List the steps to achieve win-win results in conflict management.

Spring 2019 locations TBD:

Region 9               February 28, 2019          3:30 – 7:00pm                               


Region 8               February 27, 2019          3:30 – 7:00pm


Region 7                   February 26, 2019          3:30 – 7:00pm 


Region 6               March 5, 2019                3:30 – 7:00pm


Region 5               March 6, 2019                3:30 – 7:00pm

Region 4               March 7, 2019                3:30 – 7:00pm

 Region 3              March 12, 2019              3:30 – 7:00pm


Region 2               March 13, 2019              3:30-7:00pm


 Region 1              March 14, 2019              3:30-7:00pm



 Registration Opening January 2019!!!




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